Contact Us

(415) 457-9760

Garbage Collection Services

Garbage Service

  • Collected weekly
  • Can(s) must be at the street by 6:00 a.m. on your designated pickup day

What Goes Where

Not sure how to properly dispose of something? Search our What Goes Where tool to find out if a material can be reused, recycled, composted, or disposed of in your trash.

As you begin to type in a material, the What Goes Where tool will predict the entry and offer helpful material suggestions and synonyms that may not be an exact match but will likely be a larger category bucket that your material falls into. For example, a search for “plastic honey jar” will result in a few suggestions, the correct match is “plastic sauce bottle.”


Rates & Pick Up Information

Residential rates include the weekly pickup of garbage, recycling and compost cans, plus a limited number of free curbside cleanups (see info on curbside cleanup below). The rates and terms and conditions for each area we service are listed on the right.

For information on lifeline and/or low-income rates, see the Terms and Conditions for the area in which you live, or give our office a call.

Service Levels

There are three levels of garbage services available for residential customers depending on whether you bring your cans to the street or if you want our drivers to come onto your property to pick up and return your cans.

  • On-Premise Service is defined as cans visible from the street, no more than 25 feet from the street, and accessible to a wheeled cart (no steps allowed). The rate is an additional $5 per can, per month. The can will be left empty at the street unless you request it be returned for an additional $5 per can, per month.
  • Curbside Service is defined as cans 1 to 5 feet from the street (or in an MVRS designated location). We will also pick up trash cans from inside a trash enclosure, provided it is within 5 feet from the street. This is the base rate for garbage service.
  • On-Premise Plus Service is defined as cans not visible from the street, more than 25 feet from the street, up or down any number of stairs or in a location not accessible to our wheeled cart. The fee is an additional $15 per can, per month. The can will be left empty at the street unless you request it be returned for an additional $15 per can per month.

When you sign up for our garbage service, a representative will review these options with you and help you determine which one is right for you. If you have any questions, please call our office at 415-457-9760 during office hours Mon – Fri between 7:00 a.m. and 3:00 p.m.

Exemption for Eldery or Disabled Customers

If you are unable to bring your trash can to the curb because you are elderly (defined as 70 years or older) or disabled, simply download the Exemption Form, sign and return it to us. We will help you find a mutually agreeable location on your property where you can place your trash can for our drivers to collect at the regular curbside rate.

Download Curbside Exemption Form



Garbage Cans

Residential customers must supply their own 20, 32 or 45-gallon can. Each size has its own rate. NO 50-gallon cans are allowed. Many of our service areas are split into designated "Hill" or "Flat" areas, and rates vary depending on the area in which a residence is located.

Multi-unit residences (defined as residential housing with four or more units) are charged a minimum of one 32-gallon can per unit. An exception to this rule may apply if the multi-unit residence is an Active Participant in food waste composting service. Details of this exception are on our Compost Services page and in your area's Terms and Conditions (click on appropriate link to your right).

There is a 60 lb. weight limit per can. Heavy cans must be lightened and special pickup charges may apply.

If you have any extra trash that does not fit inside your regular can(s), please call at least a day before your pickup and speak with a representative to place an order for the extra pickup. Additional charges will apply.

Wheeled Trash Carts for Sale

For about a year, MVRS offered wheeled 20 and 32-gallon trash cans for sale as a convenience to customers who wanted these sizes of cans but could not find them in stores with wheels. We are discontinuing this offer, however, because we are not really well suited as a retail business, and we have found that these cans are now more readily available through regular retail outlets.

Click on the following links for sources for 32 and 45-gallon cans with wheels:

Wheeled Trash Carts for Sale

Please note that you do not have to buy a specific style of can, as we will pick up any style or brand of can—with or without lift bars and wheels— as long as it is the appropriate size (20, 32 or 45 gallon).

We are out of 32-gallon size cans now but will continue selling 20-gallon cans until we are out of stock.

You may still order a 20-gallon wheeled trash can (as shown on the right) from us by logging in to our Account Services page or by calling our office. We will deliver your new trash can to your home within one week of your order with NO delivery fees. The price is $46.76 each plus sales tax. Payment is expected at time of order by Visa or MasterCard. 

FREE Curbside Cleanups

Do your spring cleaning any time of year! A limited number of free curbside cleanups are included with your regular trash service when scheduled in advance of your pickup day.

Scheduling Your On-Call Curbside Cleanup is Easy

Just call our office at least 24 hours in advance of your regular garbage pickup day to schedule one of your personal curbside cleanups.

Phone: 415-457-9760
Office hours:
Monday – Friday between 7:00 a.m. and 3:00 p.m.

Procedures and Limitations

  • You may schedule up to two (2) cleanups per year. (Tiburon, Corte Madera and Homestead residents may schedule up to four (4) cleanups per year.)
  • All articles for disposal must be at the street no later than 6:00 a.m. on your normal collection day.
  • Place all trash and rubbish in disposable boxes or containers. No containers or garbage cans will be returned.
  • Items can be bundled together with strong cord but must not be over five (5) feet long.
  • There is a 60-pound weight limit on all items.
  • Limit per each cleanup is three (3) cubic yards (three cubic yards equals twenty-one 32-gallon trash bags).
  • We cannot take the following items: cement, rocks, dirt, ashes, auto parts, household hazardous wastes, E-wastes (televisions, computers, etc.), tires, appliances, furniture, mattresses, construction material or yard waste*.

*Homestead residents only may dispose of yard waste during a cleanup. The cleanup must be pure yard waste in paper bags as these materials are dumped in a different truck. NO trash or mixed loads will be accepted. Be sure to designate you want to use a yard waste cleanup when you call to schedule the cleanup.