(415) 457-9760 Mill Valley Refuse Service 112 Front Street San Rafael, CA 94901
Residential rates include the weekly pickup of garbage, recycling and compost cans, plus a limited number of free curbside cleanups (see info on curbside cleanup below). The rates and terms and conditions for each area we service are listed on the right.
For information on lifeline and/or low-income rates, see the Terms and Conditions for the area in which you live, or give our office a call.
There are three levels of garbage services available for residential customers depending on whether you bring your cans to the street or if you want our drivers to come onto your property to pick up and return your cans.
When you sign up for our garbage service, a representative will review these options with you and help you determine which one is right for you. If you have any questions, please call our office at 415-457-9760 during office hours Mon – Fri between 7:00 a.m. and 3:00 p.m.
If you are unable to bring your trash can to the curb because you are elderly (defined as 70 years or older) or disabled, simply download the Exemption Form, sign and return it to us. We will help you find a mutually agreeable location on your property where you can place your trash can for our drivers to collect at the regular curbside rate.
Our new on-premise services and rates were developed based on a study we conducted on how similar trash services were performed by other companies throughout Marin and the Bay Area. For the complete story about why MVRS has chosen to move to curbside trash service, read the Curbside and On-Premise Service Proposal (pdf).
Residential customers must supply their own 20, 32 or 45-gallon can. Each size has its own rate. NO 50-gallon cans are allowed. Many of our service areas are split into designated "Hill" or "Flat" areas, and rates vary depending on the area in which a residence is located.
Multi-unit residences (defined as residential housing with four or more units) are charged a minimum of one 32-gallon can per unit. An exception to this rule may apply if the multi-unit residence is an Active Participant in food waste composting service. Details of this exception are on our Compost Services page and in your area's Terms and Conditions (click on appropriate link to your right).
There is a 60 lb. weight limit per can. Heavy cans must be lightened and special pickup charges may apply.
If you have any extra trash that does not fit inside your regular can(s), please call at least a day before your pickup and speak with a representative to place an order for the extra pickup. Additional charges will apply.
For about a year, MVRS offered wheeled 20 and 32-gallon trash cans for sale as a convenience to customers who wanted these sizes of cans, but could not find them in stores with wheels. We are discontinuing this offer, however, because we are not really well suited as a retail business, and we have found that these cans are now more readily available through many local or "big box" hardware supply stores.
Please note that you do not have to buy a specific style of can, as we will pick up any style or brand of can—with or without lift bars and wheels— as long as it is the appropriate size (20, 32 or 45 gallon).
We are out of 32 gallon size cans now, but will continue selling 20 gallon cans until we are out of stock.
You may still order a 20 gallon wheeled trash can (as shown on the right) from us by logging in to our Account Services page or by calling our office. We will deliver your new trash can to your home within one week of your order with NO delivery fees. The price is $46.76 each plus sales tax. Payment is expected at time of order by Visa or MasterCard.
Do your spring cleaning any time of year! A limited number of free curbside cleanups are included with your regular trash service when scheduled in advance of your pickup day.
Just call our office at least 24 hours in advance of your regular garbage pickup day to schedule one of your personal curbside cleanups.
Office hours: Monday – Friday between 7:00 a.m. and 3:00 p.m.
*Homestead residents only may dispose of yard waste during a cleanup. The cleanup must be pure yard waste in paper bags as these materials are dumped in a different truck. NO trash or mixed loads will be accepted. Be sure to designate you want to use a yard waste cleanup when you call to schedule the cleanup.