How We Address Contamination
Garbage Carts/Bins will not be dumped if heavily contaminated.
Instead, our driver will leave a Violation Notice (click on image at right to see a bigger version) on the cart handle describing the contaminant observed in the cart, and providing an opportunity to clean out the cart for pick up the following week. Or you may opt to request a special pickup (for a fee) after cleaning the cart.
When a cart is tagged, a sticker that describes a number of the most common contaminants will be placed on the cart lid as a permanent reminder of what should NOT be put in the cart.
If you receive a Violation Notice and want to schedule a special pickup, call our office at (415) 457-9760.